Our Commitment

Our Extra-Mile Promise
To adopt an irresistible will and the energy to always go the Extra Mile to fulfill our Vision, meet the needs of our Customers & reflect pride and accomplishment in everything we do.

Our Vision
We will be totally customer focused.
We will ensure that all our business processes provide tangible added value to the Customer.
We will provide superior, Customer-driven products and service.
We will be recognized by our Customers, Employees, Competitors, & Community as a responsible & caring Company.
We will encourage our Employees to fulfill their maximum potential to themselves, our Customers and the Company.
We will provide our Shareholders with a fair & reasonable return on their investment.

Our Approach
To forge strong, trusting, long-term relationships with our Customers, Employees & Suppliers.
To establish and maintain effective and proactive channels of communication with our Customers.
To continuously measure Customer satisfaction.
To provide quality products and services based on the needs and wants of our Customers.
To ensure a total team commitment to the betterment of the Company and all its divisions.
To reward on performance and promote on ability.
To provide a working environment conducive to Extra Mile creativity.
To provide employees with the necessary training to give them the opportunity to succeed.
To be professional, enthusiastic and committed with Total Accountability being the core of our business ethic.
“The Zimbabwean-based premier food and management services company has over three decades of experience in its industries, and is now set to branch out to more African markets.”

Read the full company report from Africa Business Review »